isaacsleep.com

Ordering & Delivery

Where to shop

 ISAAC weighted blankets are available direct through isaacsleep.com and Amazon UK.

 

Payment methods

We can accept payment by Visa, MasterCard and American Express.

 

Order processing & fulfilment  

To ensure secure and efficient delivery, all orders are fulfilled via the Amazon Fulfilment Network.

Your order will begin processing immediately. All orders receive free standard shipping and will be delivered within 3-5 business days.

Expedited shipping (delivery in 1-2 business days) is available for just £1.99. This option can only be added at checkout. 

 

Order tracking

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.

Where possible all parts of your order will be shipped together, however this may not always be possible. Please contact us for further information.

 

Bundle delivery

We aim to dispatch each item in your order at the same time, however this is not always possible. In some cases your blanket may ship separately from your cover. The tracking code you receive on shipment confirmation is the first item to be dispatched. Tracking codes for the remainder of your order are available direct by submitting a request via the contact form.  

For expedited shipping, we expect both items to arrive on the same day however please allow one day from receipt of the first part of your order before getting in touch. 

 

Updating or cancelling orders

Orders cannot be changed or updated once they are placed as they immediately start processing.

If you'd like to add another item to your order, please place a new order for the item.

 

Changing shipping address

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.