isaacsleep.com

Delivery

Where to shop

 ISAAC weighted blankets are available direct through isaacsleep.com and Amazon UK.

 

Order processing & fulfilment  

To ensure secure and efficient delivery, all orders are fulfilled via the Amazon Fulfilment Network.

Due to coronavirus and resultant operational issues caused by unprecedented demand, we are currently experiencing delays in dispatch of 2-3 weeks on weighted blanket covers and 10lbs blanket bundles. 15lbs and 20lbs bundles are currently unaffected and will be dispatched directly for delivery in 3-5 business days. 

We apologise for the inconvenience and appreciate your understanding during this challenging time. We're grateful to all our customers for continuing to support small businesses like ourselves. 

 

Order tracking

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.

Where possible all parts of your order will be shipped together, however this may not always be possible. Please contact us for further information.

 

Updating or cancelling orders

Orders cannot be changed or updated once they are placed as they immediately start processing.

If you'd like to add another item to your order, please place a new order for the item.

 

Changing shipping address

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.